Terms & Conditions

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These Terms & Conditions govern your participation in your chosen event (“the event”).

  

Terms

The term 'the organisers' or 'us' or 'we' refers to The Alchemy Enchantress, which incorporates Morgan Le Fay Mystery School, Morgana’s Cauldron and Divine Alchemy Events, the owner of the website.

The term 'you' refers to the user or viewer of our website.

The term ‘Clan Morgana’ refers to the stall holders, acts, artists, readers, healers, security staff, charity representatives, and any other business attendees attending an event.

The term ‘event’ refers all and any event including any session held online or in person, and online courses and healings, hosted or created by The Alchemy Enchantress and any of the incorporated names.

The term ‘product’ refers to all products sold via Morgana’s Cauldron in the shop section of our website.

 

What's in these terms?

These terms tell you the rules for booking to attend an event via our website (www.thealchemyenchantress.com)

 

Who is The Alchemy Enchantress and how to contact us

www.thealchemyenchantress.com is a site operated by:

Alyssa Hebbron,

The Alchemy Enchantress

07365 222888

Email: [email protected]

 

Events

Through our website, you can obtain tickets to a number of different types of events, examples of these include:

  • Healings
  • Trainings
  • Fayres
  • Fae Balls
  • Festivals
  • Goddess Retreats

There may be other types of events that can be booked through the website. E-tickets will be sent to your email account once you have booked to attend an event and Fae Ball tickets will be posted to your address. (Remember to check your spam or trash accounts if they do not land in your mail email account inbox!)

Some of these events may be free. Some events may be chargeable. Some events may include refreshments.

 

To note

The views and opinions of Clan Morgana at any event are not those of The Alchemy Enchantress. The Alchemy Enchantress does not certify the accuracy of information provided by the Clan Morgana attending. By law we must state that all psychic readings are for entertainment purposes only and may only be accessed by adults aged 18 and over.

Healings and information provided by the healers do not constitute medical advice. Healing and medicine are two very different disciplines. You should always remember to seek medical advice from a doctor in the case of serious illness. While all treatments are offered in good faith, The Alchemy Enchantress cannot accept responsibility for any illness arising out of the failure to seek medical advice from a qualified doctor.

 

In accordance with the The Alchemy Enchantress Privacy Policy, photographs and videos may be taken by The Alchemy Enchantress representatives at our events for use on social media and websites associated with The Alchemy Enchantress, for the purposes of event marketing and in press releases. The purpose of publishing is to promote the work undertaken by The Alchemy Enchantress and to promote small businesses that participate in our events and any Charity that we support. Attendees will be given the opportunity of not participating in these photographs or videos. If you do not wish to have your photograph taken, please contact the event organiser as detailed on the event advertisement. We remind those who do choose to participate, that images published on social media may be reused or reshared, which may adversely affect our ability to fully honour your Article 17 Right to Erasure in respect of those images.

You are permitted to photograph and record events organised by The Alchemy Enchantress providing that you acknowledge The Alchemy Enchantress by tagging us in anything shared on social media and in any other form of media.

 

Tickets

Price of tickets for attendance at each event will be as advertised. Some events may be free, and some may have an associated cost depending upon the type of event. If you have any queries on the costs for an event, please contact the organiser as set out in the event advertisement. 

There are no delivery costs for the provision of E-tickets nor Fae Ball tickets delivered by post.

The E-tickets will be provided to you with your booking confirmation. Fae Ball tickets will be posted one month before the event, and you will receive an email booking confirmation upon payment. Payment must be made on booking for any event where there is a charge. You cannot proceed with a booking for events where payment is required without receipt of that payment. Some events may be free. You will be required to follow the payment instructions.

We will need correct contact details from you, and it is up to you to ensure that these are correct at the time of booking. We will not be responsible for the late delivery of E-tickets if your email address is incorrect or Fae Ball tickets if your address is incorrect.

We may have to suspend the supply of a product to:

(a)  deal with technical problems or make minor technical changes to our website

(b)  make changes to the booking as requested by you or notified by us to you

If we are unable to provide e-tickets to you, we will seek to make alternative arrangements to ensure that you can attend an event. Details will be provided to you by telephone or email should this situation occur and will be considered on an individual basis. 

 

Refund Policy

All tickets to all events by The Alchemy Enchantress are non-refundable. Where an event is cancelled, we will endeavour to rearrange for another date, or roll your ticket over to the next year. If rearranging is not at all possible on behalf of The Alchemy Enchantress, then and only then we will arrange a full refund. You are unable to cancel your ticket, but you may exchange it with someone else providing that you contact us to provide full contact details for the new attendee.

 

Our Rights To Make Changes  

Minor changes to the Events.

We may change the event:

(a)     to reflect a change in venue that is no more than 10 miles away from the original event

(b)     the band/act/artist of the Event

(c)       make minor changes to the content

These minor changes will not make a significant impact to that advertised and we will notify this to you as soon as possible.

 

More significant changes to the Event

If there are any significant changes to that which was advertised, we will notify you of the changes and, if you do not accept these changes, please see our cancellation provisions.

 

Corona Virus

We and you must follow the most recent government guidelines regarding all strains of corona virus.

 

Termination of your participation in the event.  

If the event organiser considers that your behaviour at an event is such that it is detrimental to the reputation of The Alchemy Enchantress and not in the best interests of the other attendees at an event, then your participation in the event may be terminated forthwith either by asking you to leave the physical event or by the intervention of our security team.

Examples of behaviour which may lead to your exclusion from an event are:

  • causing any kind of damage
  • being aggressive
  • being abusive
  • being overly intoxicated
  • bringing in your own alcohol

If you are excluded from the event, you will not be entitled to any refund.

 

OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU 

Nothing in these terms shall limit or exclude our liability for:

(a)     death or personal injury caused by our negligence, or the negligence of our stall holders, acts, artists, or security staff

(b)     fraud or fraudulent misrepresentation

(c)     breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982

Subject to this our total liability to you for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the sum paid by you for any tickets to that event.

 

Inclusivity

We endeavour to work together with our venues and The Alchemy Enchantress to make reasonable adjustments to meet the requirements of all disabilities, physical and non-physical.

These include where possible:

  • Wheelchair access
  • Quiet areas

If you have any requirements to meet your needs, please contact us.